Terms and refund policy

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.ITEXAMCERTIFIED.com Website

Provides high-quality products designed to certify exams that candidates may face. We highly recommend that you to read the documentation on individual exams from respective provider and take the training to clear understanding of every exams and then read the exam practice files.

About our content
Our content contains questions and answers in pdf format verified by our professionals, which we strongly recommend to use only as a practice purpose after you thoroughly taken the exam preparation course or completed certification preparation. We donot recommend to use only questions and answers for passing exams.
> If you found reselling or distributing our exam content, then your access can be removed without any notice and you will not be entitiled for any refund.
> Our content is made to prepare for single person who has placed an Order. For any terms violation your access can be terminated at any time.
> In case of Terms breach from Candidates, we may take Legal actions.
> All kinds of trademarks, company names and logos, all belong to the individual owners.

Why IT Exam Certified?
> All the reference materials are compiled by IT professional and experts who are familiar with latest exam for years. 
> We continues to update the question pool in accord with syllabus of exams, which is to ensure the question accuracy to help passing.
> Refund guarantee! in case you fail on the very first trial, we guarantee a refund up to 50% on your order or discount on your next order. Our motto is to assist you to pass the exam at lowest cost. 
> Service quality product is our aim to keep your success rate high!

Refund Policy

Please read below and if eligible for refund please provide details to initiate the refund

  1. Due to nature of digital content full refund is allowed only if the document is not downloaded from the website.
  2. Refund is provided if there is a technical glitch into website which is not allowing to download document within 48 hrs of order.
  3. If you prepared using document provided for at least 4 days and failed. You can initiate upto 60% of Payment made for order.
    • Scanned copy of exam registration slip for respective certification exam i.e. we need to know that when you registered for the exam with the same name as in order.
    • Scanned copy of your Result/Score Report in PDF format. Matching the same name.
    • We will validate your name in the Order you placed and failure result and process you refund. If it does not match, your refund will be rejected.
  4. In case of refund, Payment gateway charges will not be refunded, which might be anywhere around up to 15% of order payment.

For refunds you need to send above required information within 3 days of exam completion.

For Refund –  we will deal within 3 Business days after your request for refund is received.

For those who do not want to exercise the claiming refund, can opt in for discount for other product as per agreed with support team.

Please note : if you are buying the practice exam for writing exam directly without preparation, please dont buy, we encourage you to prepare exam and use the practice tests. In case you purchased exam in three days before exam and failed, you may not get the refund. You need time to prepare and ready for exams.

Some Exams are not refundable. Please read the descriptions on applicable exams. And Exams like Salesforce which changes release every season, we donot provide free updates to upcoming new release exams, but we do reduce the price accordingly.

Once your order is approved for refund, we will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (most of the banks take 5 to 7 business days to refund).

If other cases that are not on the list appear, ITEXAMCERTIFIED Reserves Final Interpretation Rights.

Flexible Policy,

Our policy lasts 45 days of your order and you can apply for refund as per above refund policy in case of failure and meeting above criteria.

To be eligible for a return, your item must be Revoked Access from your My Account section, And You will not be able to download it again. Our Downloaded files will be not shared by the user it will be under copyrights claim.

Product Descriptions

Website ensures to be as accurate as possible in describing its exams and products. However, Website does not warrant that product descriptions or other content on this site are accurate, complete, reliable, current or error-free. If a product purchased on this site is not substantially as described, you can contact our support team ASAP.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time.  What constitutes a material change will be determined at our sole discretion. Any change in material will be available on website and accessible to you within validity of your Order, i.e. 45 days from Order Date.


Copyright is a type of intellectual property that gives its owner the exclusive right to make copies of a creative work. If  you are distributing our exam materials to any sources which are not paid or purchaser, we may have rights to claim copyrights and you may face legal actions.


Copyright Complaint

Consider whether the use of your trademark. Trademark law protects the use of a name or brand for selling products and services, with the goal of preventing consumer confusion. Most countries’ laws include an exception for “fair use”, which allows others to use a trademark for factually referencing the trademarked product or service, or commenting on or criticizing the mark. Consider the likelihood that others would be confused into thinking that your company or brand had created or is sponsoring the course. Before you submit a trademark claim, make sure that use of your trademark in the course does not qualify as us.


Third-party Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by My Company (change this). My Company (change this) has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that My Company (change this) shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


Notices, Related and non-related Exams on the web pages if itexamcertified.com will be in a collapsible format. We will declare notices and notifications.

Contact Us

If you have any questions about these Terms, please contact us @ [email protected]